At NutraLab Canada Corp., accessibility is an integral component of our global quality management standard. As a Health Canada site-licensed contract manufacturer serving clients in over 35 countries, we prioritize inclusive, barrier-free communication and services for all global partners, buyers, and stakeholders.
We are continuously refining our technical infrastructure and client services to conform to international Web Content Accessibility Guidelines (WCAG 2.1 Level AA) and regional accessibility standards. Whether reviewing product specifications, auditing Certificate of Analysis (CoA) records, or requesting custom formulation quotes, every user is guaranteed equitable access.
We supply accessible, screen-reader compatible digital formats for technical documentation including Master Batch Records, Material Safety Data Sheets (MSDS), Certificates of Analysis (CoA), and Natural Product Number (NPN) registration files upon request.
International buyers requiring alternate communication channels—such as customized visual technical guides, structured text documentation, or telecommunication assistance—are fully accommodated by our regulatory and sales support teams.
Our web infrastructure is regularly audited for visual contrast, keyboard navigation accessibility, clear structural headings, alt-text descriptions for manufacturing process graphics, and seamless browser compatibility across desktop and mobile environments.
We actively encourage client and public input regarding digital or operational accessibility barriers. Feedback received is logged under our ISO/GMP quality system to ensure continuous oversight, corrective actions, and timely resolutions.
NutraLab Canada Corp. maintains a strict protocol for reviewing accessibility requests and inquiries from our overseas buyers and domestic partners:
For accessibility inquiries, to request document accommodations, or to provide suggestions on improving our inclusive service delivery, please contact our compliance department using the details below:
